Ready to Ship
Look out for our 'Ready to Ship' sign on the product page.
Pre-orders
We often launch new styles with a pre-order time slot. Your pre-orders help us to reduce our waste by allowing us to gage demand before finalising our quantities. We will always give an estimate delivery date and we will send updates should we experience any unexpected delays.
Made to Order
Some of our more complex pieces are available by Made to Order only. We generally work to a time-frame of 4 week to complete and dispatch pieces. Please let us know if you have any sizing queries on our Made to Order pieces as we are sometimes able to make small adjustments.
We ship orders each week on Monday. If you would like your item sooner (for example if it's a present) simply drop us an email and we'll be happy to dispatch it quickly for you - customer@henri.london.
UK
Standard Shipping | £6 | 1-2 working days
Free on orders over £150
Click + Collect
Local collection from our studio is now available. Once you have placed your order we will text you to arrange a collection slot that suits you.
Europe
To our customers in Europe, we are running a 3 month trial of this new shipping option. The delivery fee is a little higher but we will take care of all the duties fee.
Express (DHL) | £30 - 4-7 working days
International
Express (DHL) | £22 - 2-4 working days
Economy (Royal Mail) | £14 - 7-15 working days
Returns
Free UK Returns
We are happy to offer a refund or exchange within 14 days
Please note, our 'Sale' items are exchange only.
Packaging
To ensure minimal waste, all of our packaging is either re-usable or compostable.
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To read our full Shipping & Returns Policy, please click here.
Quality comes at a price, no matter what you're buying. We want to make shopping with Henri an affordable option for everyone, so we have teamed up with payment provider Klarna to allow our customers to pay in three equal instalments.
The details:
- Split your payments over 3 months at no extra cost
- Pay 33% upfront
- If you choose to return your item your refund will be processed as normal
For more information on Pay Later with Klarna click here.
